Congratulations to all our window and conservatory team who have achieved 100% customer satisfaction for the month of June 2016.
As award winning affiliate members of Network Veka, our installations are independently audited and our customers have an opportunity to feedback their reviews. Whilst consistently achieving high 90% for the last 3 years, our teams have just not quite made the 100% satisfaction. June 2016 results are a milestone in our goals to achieve 100% status. There are seven key points that customers can comment on as follows:-
1 Were the undertakings of the sales representative completed to your satisfaction?
2 Were the fitters courteous and efficient?
3 Was the installation completed professionally?
4 Was your home left free of work debris?
5 Would you recommend the company to potential customers of Network Veka?
6 Was communication with the installer satisfactory?
7 Are you happy with the products supplied by the supplier?