Customer
Testimonials

Don’t just take our word for it…

We take pride in our customer service reputation and have received the prestigious VEKA Customer Service Excellence award in the North West every year of its existence between 2012 and 2016. See what some of our customers thought below and at our reviews page.

Great service and quality products

Cheadle glass fitted most of my windows and front when I moved to my new house. I was really happy with the whole experience from quote, survey to fitting. I had two small problems after a good number of years ( needed new lock and letter box ) and both were resolved speedily and were a pleasant experience. I then had new sliding doors, kitchen 'stable door' and bathroom window fitted. Again a great experience and great quality. More recently I replaced internal doors with Edwardian doors and had the top panel of the bathroom door fitted with obscure glass to match my bathroom window to allow more light through. The door company used Cheadle Glass. Yesterday I had cold callers who I agreed to discuss having a porch with. I insisted I would speak to Cheadle glass before making a decision. Karl who I have always dealt with visited and gave me sound advice. So nice to have such integrity , such great service and quality products

Angela Hurrell

11 January, 2016

5.0
2017-07-10T06:27:54+00:00

Angela Hurrell

11 January, 2016

Pleasure to deal with the company

It was a pleasure to deal with the company, right from our initial contact with reception and showroom staff, through to the surveyor and subsequently the fitting team. We never at any stage felt pressurised but that our custom was valued. The fitters were extremely professional, but friendly and approachable and very considerate of our home whilst undertaking the work which was completed quickly and competently. The few minor snagging problems were rectified very promptly and without question.

Jane Griffiths

24 December 2016

5.0
2017-07-10T06:36:39+00:00

Jane Griffiths

24 December 2016

Excellent finish

Cheadle Glass dismantled our old conservatory and designed and built the new one. The consultation and design process was easy and friendly. They listened to everything we wanted and advised us on the best way forward. Superb quality. Excellent finish. Fast installation by friendly competent fitters. We use it everyday. Thank you so much! Wouldn't hesitate to recommend them.

Lynne Dobson

22 June, 2016

5.0
2017-07-24T10:32:47+00:00

Lynne Dobson

22 June, 2016

Very polite, friendly and helpful

Cheadle Glass have just finished our new conservatory. Workmanship was very professional and all staff, from the builders to the fitters, plasterer and carpenter, and electrician were very polite, friendly and helpful. Liaison was good. Particularly noticeable was the fact that we never heard one word of bad language from anyone. I would definitely recommend them.

Peter Selby 

25 July 2016

5.0
2017-07-24T10:46:46+00:00

Peter Selby 

25 July 2016

Highly recommended!

I had this company make me a custom made glass splashback to match the colour of my units. The colour was identical and the service was exceptional. It was perfect, highly recommended!

Leanne Forrest

28 June 2016 ·

5.0
2017-07-24T10:51:56+00:00

Leanne Forrest

28 June 2016 ·

Fantastic job

Fantastic job on my replacement windows. A problem we had at the beginning was sorted very professionally. The fitters are first rate. My house looks lovely again. I can't recommend them highly enough.

Ange Seddon

12 December 2014

5.0
2017-07-24T11:00:11+00:00

Ange Seddon

12 December 2014

Fabulous quality staircase glass

Fabulous quality staircase glass, shower screen's and Windows all bespoke sizes. Highly recommend!

Minnie Norts

22 June 2016

5.0
2017-07-24T11:04:04+00:00

Minnie Norts

22 June 2016

Brilliant service

Thanks guys, orangery is perfect, neighbours thinking of having one also. Brilliant service.

Steve Watson

30 June 2016

5.0
2017-07-24T11:05:59+00:00

Steve Watson

30 June 2016

Successful fire rated apartment door installation

Recently I requested Cheadle Glass to help me with a new "Fire" rated Front Door for my apartment. The response was exceptional. Within days I accepted a price and they provided me with all the information I needed including a brochure and Fire Certification and advised me to submit all documentation to my management committee for approval. Without this help my door may not have been approved. The door was ordered and installed within a matter of weeks and because I was working away I was a little nervous about leaving my key with them but my worries were unfounded. My door was installed by a very professional team of surveyors and fitters. I live on the second floor so the installation required good housekeeping and as little disruption as possible to my neighbours. I arrived home to find my new front door installed to perfection. There was no sign that anyone had been there. Everything was left in pristine condition. I am delighted! Thank you to all at Cheadle Glass for a first rate service. I will be recommending you to all my neighbours, family and friends. You provided me with a truly professional service which is quite rare these days

Andy Povah, Altrincham

23rd August 2016

5.0
2017-07-24T11:21:45+00:00

Andy Povah, Altrincham

23rd August 2016

Thank you for all your assistance

"Thank you for all your assistance and please pass on my thanks to Keith, Terry and the fitters for all the help and guidance. The reaction of all my visitors so far has been the same - a BIG WOW! - when they see the doors. Thank you for transforming the look of my bungalow which now looks better than I had imagined."

David

24th May 2016

5.0
2017-07-24T11:27:47+00:00

David

24th May 2016

Professional workmen

"Thanks very much. Can I take this opportunity to thank you for providing such professional workmen. I cannot praise Lee and his colleague enough. All to often I have had workmen come and throw stuff at the job in a hurry to get out and get paid. This was a refreshing change as the whole process was well considered with my interest being a priority. I would not hesitate to recommend you to anyone who asks".

S K

23rd May 2016

5.0
2017-07-24T11:32:01+00:00

S K

23rd May 2016

An incredibly professional and efficient experience from start to finish

I would just like to say thank you for an incredibly professional and efficient experience from start to finish. Neil was really great in helping me to decide what was best for my property and me and I ended up replacing all the old windows. One price was quoted which was very reasonable (unlike other companies which started off with a ridiculous price and then kept reducing it) and he was everything you want in a sales person - friendly, professional and didn't waste my time or his giving me information I didn't want (unlike others!) Alan the surveyor was efficient and prompt to write with installation details; the fitters led by Steve worked quickly in the most appalling weather conditions and were as polite and hard working as could be plus their tidying up afterwards was immaculate. (Some type of gazebo structure would have been good to protect them from the rain and snow!) It took 3 weeks from first contact to completion and I even received my receipt the day after payment. Great experience and I cannot rate this company highly enough. Thank you so much to all concerned. (And of course I just love my new windows!)
5.0
2017-07-24T11:34:04+00:00

Would definitely use Cheadle glass again

Just had a Solidor Composite Door supplied by Cheadle glass the door is fantastic. The fitter top notch. Would definitely use Cheadle glass again. Perfect!

Mrs Carol Croft

13th February 2016

5.0
2017-07-24T11:37:32+00:00

Mrs Carol Croft

13th February 2016

Roof look stunning

The doors and roof look stunning we have a barn.

Mr & Mrs Berrisford

7th April 2017

5.0
2017-07-24T18:07:42+00:00

Mr & Mrs Berrisford

7th April 2017

More than satisfied

As ever we are more than satisfied with the company.

 Mr & Mrs Weir

3rd April 2017

5.0
2017-07-24T18:10:06+00:00

 Mr & Mrs Weir

3rd April 2017

Queries were dealt professionally

The job was discussed with the fitting team when they were at my house any questions / queries were dealt with professionally.

Ms Quarmby 

24th March 2017

5.0
2017-07-24T18:12:56+00:00

Ms Quarmby 

24th March 2017

Excellent company

Excellent company to employ for this work.

Mr & Mrs White

13th March 2017

5.0
2017-07-24T18:14:39+00:00

Mr & Mrs White

13th March 2017

Great job

We were very pleased with all the sales and fitting team and the did a great job installing the windows.

Mr & Mrs Lafon

3rd March 2017

5.0
2017-07-24T19:47:05+00:00

Mr & Mrs Lafon

3rd March 2017

Always found them excellent

I have used Cheadle Glass for many years and have always found them excellent.

Mrs Watson

2nd March 2017

5.0
2017-07-24T19:50:37+00:00

Mrs Watson

2nd March 2017

Pleasant experience

There were only a couple of snags picked up from installation with scratched glass to one pane and scuff marks on two handles but all snags are now completed within one week of installation.  Whole process from sales to installation has been professional, courteous and pleasant experience.  I would highly recommend this company to friends and family.

Mr Worrall

21st February 2017

5.0
2017-07-24T19:56:06+00:00

Mr Worrall

21st February 2017

Extremely happy with the work

Extremely happy with the work done. Fitters were polite and professional. Arrived on time.

Mrs Taylor

21st February 2017

5.0
2017-07-24T19:58:05+00:00

Mrs Taylor

21st February 2017

Very pleased with work

Very pleased with all aspects of this work. Sales rep and fitters very professional. Would reccomend to friends.

Mr Burns

20th February 2017

5.0
2017-07-24T19:59:46+00:00

Mr Burns

20th February 2017

Excellent job

An excellent job by a very good team.

Mr Rowland

15th February 2017

5.0
2017-07-24T20:01:39+00:00

Mr Rowland

15th February 2017

Very impressed

Excellent job. Tidy finish. Very impressed.

Mrs Price

9th February 2017

5.0
2017-07-24T20:03:32+00:00

Mrs Price

9th February 2017

Excellent service

Cheadle Glass have fitted almost every window in our house over the last 20/30 years. Excellent service and always friendly efficient men.

Mr & Mrs Naismith

8th February 2017

5.0
2017-07-24T20:05:23+00:00

Mr & Mrs Naismith

8th February 2017

Will not hesitate to recommend!

The whole process, from the initial enquiry, to the sales visit, the surveyor and the installation has been smooth, efficient and friendly and the price was very competitive with our other quotes. We are very pleased with our new windows and will be using Cheadle Glass when we have our other windows replaced. We will not hesitate to recommend them when asked by friends.

Mr Burke

6th February 2017

5.0
2017-07-24T20:08:02+00:00

Mr Burke

6th February 2017

I would highly recommend this company to any one

As a customer of this company for over 20 years I can honestly say the their products, service and after sales service are without fault, I would highly recommend this company to any one .

Mr Arnfield

2nd February 2017

5.0
2017-07-24T20:11:14+00:00

Mr Arnfield

2nd February 2017

Pleasure to deal with Cheadle Glass

From our initial contact with Karl and the showroom and reception staff, to Alan the surveyor and subsequently the fitting team, it was a pleasure to deal with Cheadle Glass. We never at any stage felt pressurised and feel that they valued our custom. The fitters were extremely professional, but friendly and approachable and very considerate of our home whilst undertaking the work. The installation went very smoothly and we believe we have received a high quality product. The few minor snagging issues were dealt with quickly and courteously.

Mr & Mrs Griffiths

13th December 2016

5.0
2017-07-24T20:20:16+00:00

Mr & Mrs Griffiths

13th December 2016

Very polite, friendly and efficient team

I was particularly impressed with the team of fitters that came to my house. All four of them were very polite, friendly and efficient and left everywhere incredibly clean and tidy.

Mr Shuttleworth

5th December 2016

5.0
2017-07-24T20:22:14+00:00

Mr Shuttleworth

5th December 2016

Absolutely fantastic

The team from Cheadle Glass, Gareth and Mike were absolutely fantastic. I can only say the Cheadle Glass have nailed it!!

Mr Loughlin

21st November 2016

5.0
2017-07-24T20:23:51+00:00

Mr Loughlin

21st November 2016

Very Happy would recommend

Installation of new bay windows and reception porch at our commercial premises plus replacement of failed old double glazing units. All work done quick, clean and with minimum disruption to our staff and tenants at the building. Very Happy would recommend!

Mr. Alan Stephens

October 20th 2016

5.0
2017-07-24T20:25:36+00:00

Mr. Alan Stephens

October 20th 2016

Result was professional

The installation was completed within two days, personnel were courteous,and considerate and the result was professional and more than satisfactory. It has proved to be a great improvement to our property, and we would not hesitate in recommending the installer.

Mr Clayton

13th October 2016

5.0
2017-07-24T20:27:34+00:00

Mr Clayton

13th October 2016

Great satisfaction

The Windows were installed on the 3rd September with satisfaction and the interior was completed on 10th September with great satisfaction.

Mr & Mrs Stuart

3rd September 2013

5.0
2017-07-24T20:31:33+00:00

Mr & Mrs Stuart

3rd September 2013

Very pleased with everything

Second door we have had fitted and we are once again very pleased with everything - door, fitters, sales.

Mr & Mrs Jones

4th February 2014

5.0
2017-07-24T20:34:18+00:00

Mr & Mrs Jones

4th February 2014

Excellent service

Excellent service throughout from Phil Alley & top class service and construction from Gareth Smith & Mike Cooke.

Mr & Mrs Turnbull

20th January 2015

5.0
2017-07-24T20:36:43+00:00

Mr & Mrs Turnbull

20th January 2015

Excellent Service all round

Excellent Service all round from Neil Woolstencroft sales rep , Alan Greaves - the Surveyor and Alex the Fitters Team Leader . Happy to recommend to my friends and family . Thanks to all .

Mr Manoharan

12th March 2015

5.0
2017-07-24T20:37:51+00:00

Mr Manoharan

12th March 2015

Very happy with the service

No comments for suggestions to improve, i was very happy with the service.  The guys who came and fitted the windows just got on with it and were very polite.

 Miss Rennie

13th May 2015

5.0
2017-07-24T20:39:16+00:00

 Miss Rennie

13th May 2015

Highly comprehensive service

Cheadle Glass provided a highly comprehensive service, from the salesman through to the fitter. The team installing our windows and door was friendly, knowledgable and utterly professional. It was a delight to have them working in our home.  I would heartily recommend Cheald Glass in future.  

Mr & Mrs Stacey

15th August 2016

5.0
2017-07-24T20:43:15+00:00

Mr & Mrs Stacey

15th August 2016

Trustworthy company

"Today Karl came round to assess if we needed new windows following on from some information in a survey. I wanted to pass on my thanks and gratitude as he has assured me that they're all fine and not tried to sell me something I didn't need. It's hard to find trustworthy companies and I felt it was important to pass this message on." "Should we need new windows in the future, we will know who to ask!"

Hannah S

27th September 2016

5.0
2017-07-25T04:32:28+00:00

Hannah S

27th September 2016

The professionalism that your staff show is a pleasure to experience

To Mr Keith Flowers: Chairman Dear Sir, My husband and I recently had an extension to our home. During this process, it became clear that we needed two items: firstly glass inserts to replace our two story staircase spindles given that our new porch extension revealed them in their full glory from the outside the house. Secondly, the second floor en-suite bathroom proved impossible to fit a standard shower within, and needed a bespoke door and side panels. In both jobs, your sales executive Wayne Deasey, was very helpful and reasonable in his financial assessment of the work. The survey and the work done prior and during the jobs was of a standard that we could not fault (being scientists we are technically astute). In particular, i'd like to draw your attention to the work of Mr Darran Barnet and colleagues who came out to personally survey the tricky second floor work, and personally came to review the job after completion. I took a risk with Cheadle Glass as I had found you on the internet, and even visited your Stockport factory and showroom to 'check you out'. The professionalism that your staff show is a pleasure to experience.

Dr Johnstone and Professor Hughes. Wilmslow

5th July 2016

5.0
2017-07-25T04:35:16+00:00

Dr Johnstone and Professor Hughes. Wilmslow

5th July 2016

Great job

"Just to say how pleased we are with the splash backs you fitted yesterday. Great job, very quick, really nice guys," Thanks a lot - will recommend!!

C. S

13th May 2016

5.0
2017-07-25T04:39:30+00:00

C. S

13th May 2016

Very professional

Very professional and very personable on site and excellent response to phone calls - extremely helpful and will strongly recommend.

Mr & Mrs Bradford

24th September 2016

5.0
2017-07-25T04:47:24+00:00

Mr & Mrs Bradford

24th September 2016

Issues dealt with courtesy and professionalism

We had a few issues during and after installation but all were dealt with speedily and with courtesy and professionalism.

Mr & Mrs Stacey

23rd September 2016

5.0
2017-07-25T04:48:55+00:00

Mr & Mrs Stacey

23rd September 2016

Quality of composite door is first class

The finished look is brilliant, quality of composite door is first class.  Fitter very professionnal & friendly, Great Job.

Mr & Mrs Foster

7th September 2016

5.0
2017-07-25T04:50:05+00:00

Mr & Mrs Foster

7th September 2016

Exceptional work

Every part of the work from the initial quote to when the fitter drove off has been exceptional.

Mr Loughlin

18th November 18th 2015

5.0
2017-07-25T04:51:56+00:00

Mr Loughlin

18th November 18th 2015

Customer oriented

Excellent, efficient, courteous and customer oriented which is rare these days!

Mrs Lindenburg

7th October 2013

5.0
2017-07-25T04:55:56+00:00

Mrs Lindenburg

7th October 2013

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